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Sunday, February 01, 2015

TaxAct error: "PDF import down for maintenance"

If you are using TaxAct software, and you try to import a TurboTax PDF return from the prior year as a starting point, it will fail.  This is because TaxAct does not like long file names!  

The error I got was "PDF import is down for maintenance, please try again in a few minutes".

In fact it works fine.  Just copy your long file name PDF to somethign short, e.g. "2013.pdf", and use that.  This is a bug that TaxAct tech support confirmed for me when I called to ask about it.

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