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Sunday, December 02, 2007

Kenneth Cole: Don't Bother

Some time ago, say 6 months or so, my wife got me a nice looking Kenneth Cole "Reaction" belt. It was soft brown Italian leather, and appeared to be well made.

After a few months of use, the leather split near the buckle. Since I didn't keep the receipt and tag, I couldn't return it to Kohl's or wherever my wife bought it, so I called Kenneth Cole Productions Inc. on the phone and asked if I could have the belt exchanged. The customer service lady took my information, and told me to send it in.

I sent the belt in. And waited. A long time. Then, after about a month, I get a box from Kenneth Cole. And what did they send me? A wide, black, "bluejeans" type belt. Nothing like the soft, brown "business casual" dress belt that I sent in.

You'd think Kenneth Cole's people could tell the difference between a brown dress belt and a black casual belt.

I also discovered that Kenneth Cole supports a slew of liberal causes, including being aggressively anti-gun.

So, I have learned my lesson. No more Kenneth Cole junk for me.

3 comments:

Dublin Saab said...

Support my wife, buy Club Monaco!

Only... there's no brown.

Anonymous said...

Married to Mario Cuomo's daughter. Now they can cut the end off it and resell it as a few sizes shorter - just the "Reaction" they were looking for.

ali said...

don't ever buy anything to Kenneth Cole....

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